Crafting User-Centric Experiences

Unlocking insights, transforming digital journeys

About Me
Hi. I am Sonia. 

Welcome to my Research Portfolio!

I’m a UX Researcher based out of the San Francisco Bay Area, dedicated to uncovering user needs & pain points via human centered research methods to enhance digital experiences. I have over 8 years of experience designing & helping impliment solutions that are truly useful & human centered both in the built & the digital spaces. 

Explore my research work on this website.
96%

Qualitative

90%

Quantitative

 

Strategic Thinking & Problem Solving

Ability to assess complex situations, pinpoint key issues, and devise proactive solutions using qualitative & quantitative methods.

 

Cross-Functional Collaboration

Proven ability to collaborate across teams, roles, & leadership, aligning efforts toward shared goals & building strong team synergy.

 

Storytelling & Communication

Skilled at presenting research findings & recommendations clearly via visual narratives, boosting stakeholder engagement & clarifying necessary actions for UX improvements.

 

Leadership & Facilitation

Strong leadership capabilities, with an emphasis on guiding discussions, inspiring team members, & driving initiatives to completion.

Creative Problem Solver
Value process & rigor but thrive in a fast paced enviroment, by bringing creative problem solving to the table. 
1

Strategic

'What to build?"

2

Tactical

"How to build it?"

3

Evaluative

"Did we succeed?"

Studying Unstructured data to generate ML Models

Studying Unstructured data to generate ML Models

Uncovering why & how a database should store and retrieve unstructured data, revealing key insights for the product team.

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2 min read
Enhancing CRM systems with AI

Enhancing CRM systems with AI

Creating an AI tool to increase productivity that assists in using complex tools with fragmented information .

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1 min read
Target Available Market Study

Target Available Market Study

Survey to assess user saturation & growth potential of a data analytics tool.

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2 min read
Developing a 'No Code' Cohort Analysis tool

Developing a 'No Code' Cohort Analysis tool

Studied ways to simplify cohort analysis, making it accessible & efficient for non-analysts.

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1 min read
Google's cross product experiences research .

Google's cross product experiences research .

Uncovering pain point users encounter while using multiple products to complete a task.

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5 min read
Helping launch Android widgets.

Helping launch Android widgets.

Creating new & improved widget designs that are functional for its users.

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3 min read
[W.I.P] Multi Modal AI Experiences + Users Sentiment & its future

[W.I.P] Multi Modal AI Experiences + Users Sentiment & its future

This article explores the advancements in multimodal artificial intelligence (AI) technologies, highlighting their ability to process and integrate various data forms, such as text, images, and audio. It examines users' perceptions and sentiments towards these AI systems, providing insights into their current impact and potential future developments. The discussion encompasses innovative applications and ethical considerations, offering a comprehensive understanding of the evolving relationship between multimodal AI and its users.

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1 min read

  • San Francisco, CA, United States